Do you ship overseas?
Yes, I will ship anywhere in the world.
Will I have to pay a customs duty if I live outside of the United States?
All orders shipped outside of the United States may be subject to customs duty that you will have to pay in your country to receive your product. Customs duty varies in each country and the amount depends on the value of the product.
When will my product ship?
Most orders will ship within’ 1-3 days and many will ship same day.
How long will it take to get my order?
Orders may take 3-14 days to arrive depending on the destination and the shipping method used.
Will I be able to track my shipment?
Yes, all orders will have a tracking number once it ships.
What shipping carriers do you use?
You can choose between USPS and UPS.
How much is shipping?
Shipping costs vary from country to country and will depend on which shipping carrier and time frame is selected.
You can see the shipping costs before you complete your checkout
Is my shipment insured?
All standard shipping insures the product for $100. Additional insurance can be purchased but may significantly increase the shipping costs.
All import and custom fees are the responsibility of the buyers and not included in the price or shipping rate.
Every country is different so please check with your country's customs office to determine rates.
Prior to final delivery you will be contacted by your local customs office on the fees.
Can I add strap buttons to my ukulele or guitarlele?
Yes, you can add strap buttons to your ukulele or guitarlele.
Can I add a pickup to my ukulele or guitarlele?
Yes, a pickup can be added to any ukulele or guitarlele for an additional fee of $200.
Can I see pictures of the ukuleles?
Every product that we have available in the store has a series of professional photos and a review video. In case you want to see extra photos or videos of the uke you are getting you can check these options:
- Concierge Service: A video call with our staff to help you pick your uke | CHECK IT HERE
- Photo Service: 3 detailed photos of the instrument of your choice | CHECK IT HERE