We understand it can be hard to choose the instrument that is absolutely perfect for you. We understand it is even harder to do so online. We try our best to help you pick one that is right for you, but sometimes it just is not the right fit.
We want to take care of you!
If in any case you would like to return your instrument, we offer a 7 day return policy. All we ask is that you pay for shipping back, and as long as the instrument is in mint condition, you will get a full refund (minus the shipping) as soon as we receive and inspect the instrument. If a strap button or pick-up was installed on the instrument, a 10% re-stocking fee will be added.
If the instrument is damaged or broken when you get it, please let us know right away and we will file a claim. If anything is missing from your order, tell us, and we will send it.
We do hope nothing goes wrong with your order, but being human sometimes mistakes happen. We do our best to respond to these issues as quick as we can, so the faster you let us know the faster we can help you!
You can reach out to us at firstname.lastname@example.org